Medicines information

Enquiry answering service contact details:

How to help us to help you:

A guideline of questions for different types of medicines information enquiries is available. 

  • Please supply your contact details:
    • Full name
    • Place of work
    • Telephone number / e-mail address
  • Is the enquiry patient or practice related?
  • If your enquiry is patient-related, please supply:
    • Patient details i.e. current treatment, diagnosis, any other relevant medical conditions and history
    • Prescriber's details:
      - Who initiated treatment,
      - Is there a shared-care protocol in place?
  • Tell us how soon you want the information:
    If a literature search is involved, please allow at least a week for us to find and obtain the references and to evaluate the information.
  • Check basic sources:
  • If you are emailing us please put 'MI enquiry' in the subject box.


Why use the Medicines Information Service?

  • Promotion of the safer, more effective and economical use of medicines.
  • Improvement of advisory role in relation to prescribing and patient counselling.
  • Help to optimise drug use in relation to patient care.
  • Enhancement of advice to other healthcare professionals and patients.
  • Assistance with decision-making about funding issues, budgetary planning and prescribing guidelines.

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Medicines Information Team